Re: IMPROPER ASSEMBLY OF STEERING COLUMN ON RACK AND PINION | Can-Am Off-Road US
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Re: IMPROPER ASSEMBLY OF STEERING COLUMN ON RACK AND PINION

Side-by-Side

December 21, 2012

 

Re: Improper Assembly of Steering Column on Rack and Pinion

Dear Can-Am™ Side-by-side Owner,

This notice is sent to you in accordance with the requirements of the Consumer Product Safety Act and the Canada Motor Vehicle Safety Act. Bombardier Recreational Products Inc. and BRP US Inc. (""BRP"") have decided that a defect which relates to motor vehicle safety exists on certain side-by-side vehicle of the models below and are conducting a voluntary safety recall.

 

Our records show that you own a potentially affected vehicle.

 

What is the potential problem?

Failure may occur on steering column lower splines due to an improper assembly of steering column to the rack and pinion. In some circumstances, this situation may result in a loss of steering control and possibly cause injuries or even death.

Which models are involved?

Model Year Model

2011 Commander

2012 Commander

 

What should you do?

Immediately stop using your side-by-side vehicle and contact an authorized BRP Can-Am side-by-side dealer and make an appointment to have your vehicle inspected and repaired if necessary. The solution is the measurement of the gap between the lower portion of the steering column and the rack and pinion and if necessary the replacement of the steering wheel shaft or the steering column.

This work will be performed at no charge to you.

 

What to do if you feel this notice is an error?

This notice was mailed to you according to the most current information we have available. If you no longer own this vehicle or some information in this notice is incorrect, please contact BRP at your earliest convenience.

 

If you have questions, need assistance, or to find the nearest authorized BRP Can-am side-by-side dealer:

Visit:www.can-am.brp.com

Or call:1-888-638-5397

9:30 to 17:30 Eastern time Monday to Thursday, 10:30 to 17:30 Eastern time Friday.

 

Your continued satisfaction with your side-by-side vehicle is important to us. Please understand that we have taken this action in the interest of your safety and your vehicle's proper operation.

We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible.

 

Sincerely,

After-Sales Service Department,

Bombardier Recreational Products Inc.

 

SERIAL NUMBER LIST OF INVOLVED VEHICLES:

Recall_Commander_EN-2012-12-21.pdf

BRP-Can-Am-Side-By-Side-steering-column-recall.pdf