Re: Ski-Doo® and Can-Am® Children Hoodies Safety Recall
Dear Ski-Doo® and Can-Am® Dealer,
This notice is sent to you in accordance with the requirements of the United States Consumer Product Safety Act.
Which items are involved?
Children sweatshirt from age 2 to 12 identified to the brand Ski-Doo and Can-Am, in different models and colors.
What is the potential problem?
The United States Consumer Product Safety Commission (CPSC) has determined that hoodies with a drawstring around the neck area pose a strangulation hazard to children. Drawstrings can become entangled or caught on playground slides, hand rails, school bus doors or other moving objects, posing a significant strangulation and/or entanglement hazard to children.
If you have questions or need assistance please visit ski-doo.brp.com or www.can-am.brp.com or BRP at 1-888-272-9222 between 8:00 a.m. and 8:00 p.m. Eastern time 7 days a week.
What should you do?
- Immediately remove the drawstring from the sweatshirt hood or neck by pulling on it to eliminate the hazard.
- Alternatively, you can return your sweatshirts to obtain a full reimbursement of the paid price plus applicable taxes.
- Consumers should immediately remove the drawstring from the sweatshirt hood or neck by pulling on it to eliminate the hazard.
- Alternatively, customers can return their sweatshirts to obtain a full reimbursement of the paid price plus applicable taxes.
What to do if you feel this notice is an error?
This notice was mailed to you according to the most current information we have available. If any information in this notice is incorrect, please contact BRP at your earliest convenience.
If you have questions, need assistance, or to find your nearest authorized BRP dealer:
- Visit ski-doo.brp.com or www.can-am.brp.com
OR
- Call In the US: 1-888-272-9222
9:00 AM to 9:00 PM Eastern time Monday to Friday
Your continued satisfaction is important to us. Please understand that we have taken this action in the interest of your safety. We apologize for any inconvenience this may cause you.
Thank you for your immediate attention to this matter.
Sincerely,
After-Sales Service Department
