10.25” DISPLAY -
FREQUENTLY ASKED QUESTIONS

The 10.25" color touchscreen display is available on the following Can-Am On-Road models:
- Can-Am Spyder RT (2024)
- Can-Am Spyder F3 (2024)

No.

To use Apple CarPlay on the 10.25" touchscreen display, the following devices must be connected to the display:
- An iPhone (via USB cable)
- A headset (via Bluetooth)

If one of the two devices is not connected, the Apple CarPlay applet from the App Menu will not be accessible (it will be greyed out)

- iPhone models: Apple CarPlay support iPhone devices with Apple iOS 14+ operation systems. If your iPhone has iOS 13 or lower, Apple CarPlay will not work on the 10.25" display.

- Headset models: Apple CarPlay support headset models with Bluetooth version 5.0 & up. If a headset is equipped with Bluetooth 3.x or 4.x there is a chance, it might create instability issues with calls & Siri. The Bluetooth version of the headset can be found in the owner’s guide of the headset.

-Turn on vehicle
-Turn on communication system device and ensure bluetooth connection to vehicle at the driver position
-Plug phone into USB cable
-When you connect your phone to the vehicle for the first time, make sure to allow your phone to connect to the vehicle’s CarPlay (2 requests to accept).

To ensure a stable connection of Apple CarPlay, you should use an Apple-certified USB cable with a maximum length of 1m (3ft). Using a non-Apple-certified cable or a cable longer than this length may cause connection stability issues.

The Apple USB cables are designed for both charging and data transfer. Some aftermarket cables only charge your phone and do not transfer data giving the impression that Apple CarPlay is not functioning correctly.

BRP recommends using a communication system equipped with Bluetooth 5.0 and a microphone to enable the use of calls & Siri so you can enjoy a full Apple CarPlay experience.

Unfortunately, for certification reasons, it is not possible to use Android Auto on the 10.25" display at this time. However, it is possible to pair your Android phone to the display in order to listen to music, make phone calls and use the voice assistant.

All applications compatible with Apple CarPlay are available. Please consult the list of applications on the Apple website (of your country).

You can display the gauge in two different formats:
- Full mode: the gauge is displayed in full screen
- Split screen mode: the gauge is displayed on the left third of the screen with an applet on the right side

To change the gauge display format, you can either:
- Swipe the divider with your finger
- Access the App Menu (tap the icon at the bottom right of the screen in the Status bar)
- Use the Applet Switcher button (on the control module) to switch apps

Yes. An option to lock the touchscreen is available in the Quick Preferences (press the Quick Preferences icon in the Status bar). Once the lock mode is activated, a lock icon will appear on the screen. To unlock it, long press on the screen with your finger.

Yes. To ensure safe riding, some features are blocked when the vehicle is in motion. It is therefore not possible to do the following actions while riding:
- Use the touchscreen
- Access the Preferences, Vehicle settings, Quick Preferences and App Menu
- Initiate phone calls

To add, switch or remove the extra gauge in the middle of the Full gauge screen, you have to long press (2 seconds) in the center of the screen (between the speed and the RPM gauges).

You can display the fuel range (distance to empty) as an extra gauge.

On your vehicle display:
1- Go to the App menu
2- Go to "Preferences"
3- Select "Bluetooth"
4- Select "Phone"
5- Select "Add New Devices". The display will then search for the device.

On your phone:
6- Go to your phone's Bluetooth settings
7- Make sure that Bluetooth is turned on
8- Select the Bluetooth name of your vehicle display in the list of available devices. It will be "BRP_the 4 last numbers of your Can-Am’s VIN number".
9- A confirmation number will appear on the display and on the phone. Make sure the numbers match. Then, press "Pair" on your phone.

*Please note that:
- The pairing process can only be done when the vehicle is not moving.
- The pairing process only happens one time, as the display will automatically recognize and connect your phone the next times.

On your vehicle display:
1- Go to the App menu
2- Go to "Preferences"
3- Select "Bluetooth"
4- Select "Driver Helmet" or "Passenger Helmet"
5- Select "Add New Devices". The display will then search for the device.

On your headset:
6- Open your headset
7- Activate the Bluetooth pairing process on your headset device. Please refer to your model specific documentation for how to do this.

On your vehicle display:
8- Once the name of your headset appears on the display, select it. The connection between the display and the headset will then be launched.
9- A notification will inform you that the connection is successful!

*Please note that:
- The pairing process can only be done when the vehicle is not moving.
- The pairing process only happens one time, as the display will automatically recognize and connect your headset the next times.

On your vehicle display:
1- Go to the App menu
2- Go to "Preferences"
3- Select "Wi-Fi"
4- Select "Add New Network"
5- Select the network you’d like to connect to from the list that appears on screen and enter the password

- Make sure that the network you are using has a connection of 2.4GHz and is secured. The 10.25" display may experience connection issues with 5GHz Wi-Fi networks.
- If no Wi-Fi network is available near the vehicle, you can share your smartphone cellular network by hotspot (here's how to do it for Apple and Android devices). Just note cellular data fees may apply.
- If your hotspot is not working, make sure that your phone's name does not contain an apostrophe (ex: Can-Am's iPhone). This could cause a connection problem with your phone's hotspot. Simply remove the apostrophe of your phone's name in your phone's settings.

First, make sure to connect your display to a Wi-Fi network. On your vehicle display:
1- Go to the App menu
2- Go to "Preferences"
3- Select "Wi-Fi"
4- Select "Add New Network"
5- Select the network you’d like to connect to from the list that appears on screen and enter the password

Then, initiate the software update.
1- Go to the App menu
2- Go to "Preferences"
3- Select "General"
4- If a software update is available, a red icon will be displayed on the "Software Update" button. If so, select "Software Update".
5- Press “Download Update” and the process will begin.

The system will automatically check if a new update is available when the display is connected to an Internet network and the "General" section (in "Parameters") is open. If a new software update is available, you will need to initiate the download process manually.

When your phone and headset are connected to the display via Bluetooth, you can:
- Initiate and receive phone calls
- Listen to music or podcasts through the headset
- Use the voice assistant

*Note: To use Apple CarPlay, you must pair your headset to the display and connect your phone via a USB cable.

Using the Phone Voice Assistant, you can:
- Initiate phone calls ("Call...)
- Manage music ("Play...")
- Ask questions to Siri or Google Assistant ("What is the weather forecast for this afternoon?...")

Note: Some commands may require a network connection.

BRP recommends the use of either a Vibe, Sena, Nolan or Cardo headset with the display. Only models from these headset manufacturers have been tested for full compatibility in terms of Bluetooth connection and functionality with the unit. However, other aftermarket headsets could be compatible.

The difference in terms of features between the Driver and Passenger helmet designations is that the Driver will be the only one to receive or initiate calls and use the Voice Assistant feature. But both will be able to listen to the audio.

Yes, changing the volume via the Ride Settings button on the control module will change the volume in the helmet (if a headset is paired). You can also adjust the volume directly on your helmet headset (driver and passenger helmets can have different volumes).

After the initial pairing of the headset to the display, we recommend that you always turn on the headset two minutes before or after starting the vehicle (therefore avoid turning on the headset at the same time as starting your vehicle). This could prevent potential Bluetooth connection issues.

If you use Apple CarPlay: Yes, you must connect to Apple CarPlay (via a USB cable connection).

If you don't use Apple CarPlay: No, you must connect your phone via Bluetooth to listen to music. The USB connection of your phone does not allow music playback. USB sticks are also not supported.

Yes, start a playlist or an album on your phone on a streaming app, and then you can control the songs (Next/Previous) from the vehicle display. Of course, cellular network is required if the music is not downloaded to your device.

If you use Apple CarPlay: Yes (via Apple CarPlay).

If you don't use Apple CarPlay: No, it is not possible to view music lists (playlists, artists lists) on the display. However, you will be able to see the "Now Playing" song and to manage the songs (next/previous, play/pause) directly on the display. We therefore recommend to start a playlist or an album before your ride.

Yes, a notification will inform you of a call and you can accept or decline the call.

Please note that you can accept or decline a call while riding with the handlebar control module, but the vehicle will have to be stationary if you want to answer via the touchscreen.

No, only the person who has the helmet defined as "Driver Helmet" will hear the phone call.

Yes, the same information shown on the phone will appear on the display.

If you use Apple CarPlay: Yes, you can access the Messages app via Apple CarPlay.

If you don't use Apple CarPlay: No, there is no access to text messages on the display.