Dynamic Power Steering (DPS) Unit Replacement

 

Dear Can-Am™ Roadster Owner,

 

What is the reason for this notice?

Bombardier Recreational Products Inc. ("BRP") has decided that a defect which relates to motor vehicle safety exists in certain Can-Am Roadster models and is conducting a voluntary safety recall.

 

What is the potential problem?

This defect relates to the DPS system in your vehicle. A situation may occur where you may need to exert a force greater than expected to initiate the turning of the steering handlebar of your vehicle in order to correct its trajectory.  At this increased level of force the handlebar may be turned more than you had intended.  If this occurs you may steer your vehicle out of lane which increases the possibility of a crash with other traffic or of a drive off the road.

 

What should you do?

Call an authorized BRP Roadster dealer and make an appointment to have your vehicle repaired. We will replace the DPS in your vehicle with an improved version of DPS assembly. This work will be performed at no charge to you.

 

You may have been previously notified of this defect and may already have had the software in your vehicle upgraded. BRP has decided to replace the DPS in your vehicle with an improved version of DPS as part of this recall. If you have previously responded to the recall, please respond again by contacting your dealer.

 

In the mean time be aware that a condition may arise where you need to use more force than expected to steer your vehicle. Stay alert and give yourself enough distance and time to react. BRP encourages you to pass on this information to any other driver of your vehicle.

 

What to do if you feel this notice is an error?

This notice was mailed to you according to the most current information we have available. If you no longer own this vehicle or some information in this notice is incorrect, please contact BRP at your earliest convenience.

If you have questions, need assistance, or wish to find the nearest authorized BRP dealer:

 

Or call:

 

BRP Australia:

+61-2-97946600

BRP Europe:

+32  9 218 26 29 (French service)

BRP Brazil:

55 19 3783 9600

BRP Finland:

+358 16 3208 111

BRP Europe:

+32 9 218 26 00

BRP Mexico:

+52 33 2 282 7700

 

We apologize for any inconvenience this may cause you. Thank you for your immediate attention to
this matter.



Sincerely,

 

After-Sales Service Department

Bombardier Recreational Products Inc.