Brake Pedal Connecting Rod Pins Replacement
Dear Can-Am™ Spyder ™ Roadster Owner,
This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act, the Canada Motor Vehicle Safety Act and other applicable laws. Bombardier Recreational Products Inc. and BRP US Inc. (“BRP“) have decided that a defect which relates to motor vehicle safety exists on certain Can-Am Spyder roadsters models and are conducting a safety recall. Our records indicate that you are the owner of a potentially affected vehicle.
What is the potential problem?
A pin securing the brake pedal connecting rod could disengage and eventually fall off.
This could cause a total loss of main brake function without prior warning. This condition may increase the risk of a crash possibly resulting in injury or death.
Which models are involved?
Model
| Model Year
| | | |
Spyder RT Series
| 2010
| | | |
| | | | | |
What should you do?
Contact an authorized BRP Can-Am Spyder roadster dealer and make an appointment to have the brake pedal connecting rod pins replaced as soon as possible. This work will be performed at no charge to you. This repair will take approximately less than one hour.
For US residents only
If you believe that the dealer or BRP has failed or is unable to remedy the problem within a reasonable
time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration,
1200 New Jersey Avenue S.E. Washington, D.C. 20590, or call the toll free Auto Safety Hot Line at
1-888-327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov.
For Canadian residents only
If you believe that the notification or correction is inadequate, that the manufacturer fails to correct the situation in accordance with the notification or it fails or is unable to correct the situation within 60 days, you may submit a complaint to the Road Safety and Motor Vehicle Regulation Directorate of
Transport Canada at 1-800-333-0510.
What to do if you feel this notice is an error?
This notice was mailed to you according to the most current information we have available. If you no longer own this vehicle or some information in this notice is incorrect, please contact BRP at your earliest convenience.
Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall.
If you have questions, need assistance, or to find the nearest authorized BRP Can-Am Spyder roadster dealer:
• Visit www.can-am.brp.com
• Or call: 1-888-638-5397
9:30 to 17:30 Eastern time Monday to Thursday
10:30 to 17:30 Eastern time Friday
Your continued satisfaction with your Can-Am Spyder roadster is important to us. Please understand that we have taken this action in the interest of your safety and your Can-Am Spyder roadster's proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible.
Sincerely,
After-Sales Service Department
Bombardier Recreational Products Inc.
