CAN-AM® RYKER - POSSIBLE FRONT WHEEL LOSS

    October 15, 2020

     

    Subject: Can-Am® Ryker - Possible Front Wheel Loss

     

    Dear Can-Am On-Road owner,

     

    BRP has decided that a defect which relates to motor vehicle safety exists on the 2020 Ryker and is conducting a safety recall.

     

    Our records show that you own a potentially affected vehicle.

     

    What is the potential problem?

    The front wheels assembly may not have been performed properly (torque application and installation of the red locking clip). In some situations, this could result in a wheel loss, increasing the risk of a crash.

     

    Which models are involved?

    Some specific serial numbers of model year 2020 Can-Am Ryker.

     

    What will BRP do?

    BRP will repair your vehicle free of charge. The corrective action involves an inspection of the torque on the front wheel nuts and reinstallation of the red locking clips. After the repair, your dealer will give you a copy of the Mandatory Certification Form. This service should take less than one hour.

     

    What should you do?

    Contact your authorized BRP Can-Am On-Road dealer and schedule an appointment to have the safety recall performed on your vehicle.

     

    How to determine if you can continue to ride your vehicle? 

    The presence of a well installed red locking clip prevents a nut from unscrewing and therefore the vehicle can be driven to the dealership to be serviced.

    A properly installed red locking clip is sitting well into the groove all around the nut. If you see an installation like the picture below - red locking clip NOT installed properly, contact your dealer to organise transportation of your vehicle to the dealership.

     

                                           

                                                                            RED LOCKING CLIP OUT OF THE GROOVE                    

    If the red locking clip is NOT well installed, do not drive your vehicle as you may lose a wheel while driving.

    Although your unit may have aftermarket modifications, you can still receive this service free of charge. The presence of these modifications, while the service is being completed, will not void any existing warranty or service contract.

     

    What to do if you feel this notice is an error?

    This notice was mailed to you according to the most current information we have available. If any information in this notice is incorrect, please contact BRP at your earliest convenience.

     

     

    Your safety and continued satisfaction with our products are a priority for us. We apologize for any inconvenience this may cause you and remain committed to facilitate the process as much as we can.

     

    Thank you for your immediate attention to this matter.

      

    Sincerely,

    BRP Customer Services Department

    CAN-AM RYKER - WHEEL NUT MAY CRACK

    October 15, 2020

     

    Subject: Can-Am® Ryker - Wheel nut may crack

     

    Dear Can-Am On-Road owner,

     

    BRP is conducting a safety recall on the 2019 and some 2020 Can-Am Ryker.

     

    Our records show that you own a potentially affected vehicle.

     

    What is the potential problem?

    The wheel nuts may crack resulting in a reduced clamping force. This could affect the integrity of the wheel assembly and the vehicle’s handling and control. This may increase the risk of a crash.

     

    Which models are involved?

    All serial numbers of model year 2019 and specific serial numbers of 2020 Can-Am Ryker.

    CAN-AM SPYDER RT – EMERGENCY BRAKING SITUATION: POSSIBLE SUDDEN LOSS OF BRAKE

    April 1, 2020

    Can-Am® Spyder RT – Emergency Braking Situation: Possible Sudden Loss of Brake

     

    Dear Can-Am On-Road® owner,

    BRP is conducting a safety recall on the 2020 Can-Am Spyder RT.

     

    Our records show that you own a potentially affected vehicle.

     

    What is the potential problem?

    In emergency braking situations, the support which holds the brake mechanism could break and cause a total loss of braking capacity. This may increase the risk of a crash. 

     

    Which models are involved?

    Specific serial numbers of model year 2020 Can-Am Spyder RT.

    Can-Am® Spyder roadster RT, model year 2017

    Dear Can-Am® Spyder 3 wheel motorcycle owner,

    BRP is conducting a safety recall on certain Can-Am® Spyder RT, model year 2017.

    Our records show that you own a potentially affected vehicle.

    What is the potential problem?

    The headlights may not meet some photometric requirements of the UN/ECE regulations, thus

    could increase the risk of causing a crash.

    What will BRP do?

    BRP intends to repair your vehicle free of charge.

    What should you do?

    Contact your authorized BRP dealer in order to schedule an appointment to have your vehicle

    repaired.

    The solution consists of replacing the headlights. This repair should take approximately 1 hour to

    complete. The dealer will perform this work at no charge to you.

    What to do if you feel this notice is an error?

    This notice was mailed to you according to the most current information we have available. If you no

    longer own this vehicle or some information in this notice is incorrect, please contact BRP at your

    earliest convenience.

    If you have questions or need assistance, or to find the nearest authorized BRP Can-Am On-Road dealer:

    • Visit : http://uk.brp.com/off-road/

    • Or call: +44 20 88 65 04 89

    Your continued satisfaction with your BRP product is important to us. We have taken this action in

    the interest of your safety and your vehicle's proper operation.

    We sincerely apologize for any inconvenience this matter may cause.

    Sincerely,

    BRP After-Sales Service Department

    Can-Am RT Elevated Temperature in engine compartment

    June 22, 2015


    Dear Can-Am Spyder RT 2013 Owner,

    This safety recall notice is being sent to you following the interim notice sent in February 2015. BRP is conducting a safety recall on certain Can-Am On-Road models. The remedy is now available.

    Our records show that you own a potentially affected vehicle.

    What is the potential problem?

    Under very hot ambient conditions and low speed riding, the temperature in the engine compartment may rise and thereby increase the risk of a skin burn or a vehicle fire. 

     

    Which models are involved?

    Can-Am Spyder RT 3 wheel motorcycle, model year 2013.

     

    What should you do?

    Call an authorized BRP Can-Am 3 wheel motorcycle dealer and make an appointment to have your vehicle repaired. The solution is the installation of improved body panels and an upgraded fuel system kit. This repair should take approximately 4 hours to complete. The dealer will perform this work at no charge to you.
     

    What should you do until your vehicle is repaired?

    Although BRP insist to get all involved vehicles repaired rapidly, you can keep using your vehicle while taking the following precautions in hot riding conditions (ambient temperature of approximately 30 C / 85 F and more):

    ·         Avoid idling or slow traffic riding for a long period of time.

    ·         Avoid parking in an enclosed area immediately after your ride, let your vehicle cool down first.

    ·         Avoid prolonged direct contact with body panels; wear appropriate riding gear as stated in the Operator’s Guide.

     

    What to do if you feel this notice is an error?

    This notice was mailed to you according to the most current information we have available. If you no longer own this vehicle or some information in this notice is incorrect, please contact BRP at your earliest convenience.

    Your continued satisfaction with your roadster is important to us. We have taken this action in the interest of your safety and your vehicle's proper operation. We apologize for any inconvenience this may cause you and appreciate your patience while we prepare the remedy for this condition. If you have questions, need assistance, or wish to find the nearest authorized BRP dealer;

    www.brp.com
    +49 (0) 69222236531

     

    Sincerely,

    After-Sales Service Department

    BRP Recalls Ski-Doo® and Can-Am® Lithium-ion Rechargeable Batteries and Heated Gloves Due to Fire Hazard

    February 17th, 2014

    While charging, the lithium-ion rechargeable battery packs can overheat and pose a fire hazard.

    Recall notice

    Safety recall on Can-Am Spyder Tandem master cylinder manifold inlet.

    Date: September 25, 2013

    BRP

    Dear Can-Am On-Road Owner,

    This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act and the Canada Motor Vehicle Safety Act. Bombardier Recreational Products Inc. and BRP US Inc. (“BRP“) have decided that a defect which relates to motor.

    Our records show that you own a potentially affected vehicle.

    What is the potential problem?
    Under some riding conditions, the tandem master cylinder manifold inlet may melt and cause brake fluid dripping onto a heat source which may lead to a vehicle fire.

    Which models are involved?

    Can-Am Spyder ST™ series and RT™ series 3 wheel motorcycle, model year 2013.

    What should you do?

    Call an authorized BRP Can-Am On-Road dealer and make an appointment to have your vehicle
    repaired. The solution is the installation of reflecting heat shields and heat deflector. This repair should take approximately 1 hour to complete. The dealer will perform this work at no charge to you. If you had this repair before you receive this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall.

    What to do if you feel this notice is an error?

    This notice was mailed to you according to the most current information we have available. If you no longer own this vehicle or some information in this notice is incorrect, please contact BRP at your earliest convenience.

    If you have questions, need assistance, or wish to find the nearest authorized BRP dealer:

    www.can-am.brp.com 

    Your continued satisfaction with your BRP Can-Am On-Road is important to us. Please understand that we have taken this action in the interest of your safety and your vehicle's proper operation. 

    We apologize for any inconvenience this may cause you.
    Thank you for your immediate attention to this matter.

    Sincerely,
    After-Sales Service Department,
    Bombardier Recreational Products Inc.

    Safety recall on Can-Am Spyder fuel cap

    Date: January 23, 2013

    BRP Spyder

    Dear Can-Am On-Road Owner,
    Bombardier Recreational Products Inc. ("BRP") is conducting a safety recall on certain vehicles.
    Our records show that you own a potentially affected vehicle.

    What is the potential problem?

    The fuel cap may not seal properly the fuel tank filler neck. Fuel vapors in the presence of an ignition source could result in a fire.

    What should you do?

    • Call an authorized BRP Can-Am On-Road dealer to advise them that you need a new and improved fuel cap. This part will be at no charge to you.
          OR
    • Make an appointment to have your fuel cap replaced. This part replacement should take less than 10 minutes to complete. The dealer will perform this work at no charge to you.

     

    What to do if you feel this notice is an error?

    This notice was mailed to you according to the most current information we have available. If you no longer own this vehicle or the owner's information in this notice is incorrect, please contact BRP at your earliest convenience.

    If you have questions, need assistance, or wish to find the nearest authorized BRP dealer:

    Your continued satisfaction with your BRP Can-Am On-Road is important to us. Please understand that we have taken this action in the interest of your safety and your vehicle proper operation.

    Sincerely,
    After-Sales Service Department,
    Bombardier Recreational Products Inc.

     

    Safety recall on Can-Am fuel vapor canister vent hose

    Date: January 23rd, 2013

    BRP

    Re: Fuel Vapor Canister Vent Hose Inspection/Replacement


    Dear Can-Am On-Road Owner,

    Bombardier Recreational Products Inc. ("BRP") is conducting a safety recall on certain vehicles.
    Our records show that you own a potentially affected vehicle.

    What is the potential problem?
    In some circumstances, fuel vapors may exit the fuel vapor canister vent hose in the enclosed engine compartment. Fuel vapors in the presence of an ignition source could result in a fire.


    What should you do?
    Call an authorized BRP Can-Am On-Road dealer and make an appointment to have your fuel vapor canister vent hose inspected and if required replaced and re-routed. This part replacement should take less than one hour to complete. The dealer will perform this work at no charge to you.

    What to do if you feel this notice is an error?
    This notice was mailed to you according to the most current information we have available. If you no longer own this vehicle or some information in this notice is incorrect, please contact BRP at your earliest convenience.

    If you have questions, need assistance, or to find the nearest authorized BRP Can-Am On-Road dealer:

    Your continued satisfaction with your BRP Can-Am On-Road is important to us. Please understand that we have taken this action in the interest of your safety and your vehicle's proper operation. 

    We apologize for any inconvenience this may cause you.

    Thank you for your immediate attention to this matter.

    Sincerely,

    After-Sales Service Department, 
    Bombardier Recreational Products Inc.

    Safety recall on Can-Am Brake Pedal Connecting Rod Pins

    Date: April 20, 2012

    This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act, the Canada Motor Vehicle Safety Act and other applicable laws. Bombardier Recreational Products Inc. and BRP US Inc. ("BRP") have decided that a defect which relates to motor vehicle safety exists on certain Can-Am Spyder 3 wheel motorcycle models and are conducting a safety recall. 

    What is the potential problem?
    A pin securing the brake pedal connecting rod could disengage and eventually fall off.This could cause a total loss of main brake function without prior warning. This condition may increase the risk of a crash possibly resulting in injury or death. 

    Which models are involved?
    Model: Spyder RT Series 
    Year: 2010

    What should you do?
    Contact an authorized BRP Can-Am On-Road dealer and make an appointment to have thebrake pedal connecting rod pins replaced as soon as possible. This work will be performed at no charge to you.

    If you have questions, or need assistance, please contact the nearest authorized BRP dealer.

    Your continued satisfaction with your Can-Am Spyder is important to us. Please understand that we have taken this action in the interest of your safety and your Can-Am Spyder's proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible.