Possible Loss of Control - Front Lower Ball Joint May Detach (TC-2021-254)
Dear Can-Am® Owner,
This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. BRP is conducting a safety recall on some 2021 Can-Am ATV.
Our records show that you own a potentially affected vehicle.
What is the potential problem?
The front lower ball joint may not have been properly installed into the steering knuckle.
In some situations, the steering knuckle could detach from the lower arm, resulting in a loss of control of the vehicle, increasing the risk of a crash causing injury or death.
Which models are involved?
Certain serial numbers of model year 2021 Outlander™ and Renegade™ vehicles.
What will BRP do?
BRP will repair your vehicle free of charge. The corrective action involves an inspection of the front lower ball joint assembly. This service should take less than one hour.
What should you do?
BRP recommends to avoid driving your vehicle, but if you must move it, be sure to ride below 15 km/h on a smooth surface.
Please contact your authorized BRP Can-Am Off-Road dealer to schedule an appointment to have the safety recall performed on your vehicle.
The presence of aftermarket modifications will not prevent you from receiving this service at no cost. The presence of these modifications, while the service is being completed, will not void any existing warranty or service contract.
What to do if you feel you have received this notice by mistake?
This notice was mailed to you according to the most current information we have available. If you no longer own this vehicle or some information in this notice is incorrect, please contact BRP at your earliest convenience.
If you leased this vehicle, you shall send the lessee a copy of this notice and any subsequent notice within 10 working days after the day on which the notice is received.
Your safety and continued satisfaction with our products are a priority for us. We apologize for any inconvenience this may cause you and remain committed to facilitate the process as much as we can.
Thank you for your immediate attention to this matter.
BRP Customer Services Department
If you have questions or need assistance, or to find the nearest authorized BRP dealer:
• Visit www.brp.com
• Or call: 1-888-272-9222
8:00 AM to 8:00 PM Eastern time 7 days a week.