FREQUENTLY ASKED QUESTIONS

BRP (Bombardier Recreational Products) manufactures Can-Am On-Road and Off-Road models, Ski-Doo snowmobiles, Sea-Doo watercraft, Evinrude and Rotax marine propulsion systems as well as Rotax engines. BRP supports its line of products with a dedicated parts, accessories and clothing business. With annual sales of over CA$4.5 billion from over 100 countries, the Company employs approximately 10,000 people worldwide. To find out more about BRP, please visit our corporate website.

Can-Am Spyder models are built in BRP's main production facilities in Valcourt, Québec, Canada and the Can-Am Ryker models are build in BRP's production facility in Juárez, Mexico.

The Can-Am Spyder was the first Can-Am On-Road model, and it was introduced in February 2007. The Can-Am Ryker was introduced in September 2018.

Can-Am On-Road models are classified by the National Highway Traffic Safety Administration (NHTSA) as three-wheeled motorcycles. BRP feels that Can-Am On-Road 3-wheeled models give owners the performance of a motorcycle and much of the peace of mind of a convertible sports car.

While initially concepting Can-Am Spyder, BRP briefly looked at going the traditional route, keeping in line with other powersport companies. However, BRP wanted to stay strong to its core value, opting for designing an innovative, paradigm-shifting vehicle that makes a true statement. This stays true more than 10 years later, with the innovative new Can-Am Ryker.

Spyder and Ryker are spelled with a Y because of Can-Am’s Y-frame design. It has two wheels in the front and one wheel in the back.

Can-Am On-Road models can’t be compared to anything on the road because of their unique Y-frame design and automotive technologies. These 3-wheel vehicles provide an open-road riding experience like nobody has seen or experienced before.

Most jurisdictions in Europe with the exception of Greece require a valid car licence to operate Can-Am On-Road models. In other countries and especially in North America, some jurisdictions require a valid motorcycle or three-wheel licence. We invite you to contact your local authorities to obtain the licence and vehicle registration information that applies to you or to look it up in the Licensing Requirements section of this website.

Helmet requirements are the same as standard motorcycles and vary by location. While helmet laws aren’t universal, BRP recommends everybody wear a helmet while riding a Can-Am On-Road model.

Yes. Can-Am On-Road models meet or exceed all environmental regulations, including the stricter CARB standards.

Yes. Can-Am On-Road models are classified as three-wheeled motorcycles and follow state motorcycle laws.

Can-Am On-Road models are stable. They have a unique Y-architecture with three wheels (2+1) that provides stability at rest and in motion. Can-Am On-Road models also come standard with a Vehicle Stability System (VSS™) that includes ABS, Traction Control, and Stability Control.

Can-Am Spyder models come standard with a two-year warranty with unlimited mileage and the Can-Am Ryker models come with a standard one-year warranty with unlimited milage.

Can-Am On-Road models turn much like a Can-Am ATV, Sea-Doo personal watercraft or Ski-Doo snowmobile. Riders steer the vehicle through the turn. There is no counter steering or leaning like you would with a motorcycle. Can-Am On-Road models also feature DPS (Dynamic Power Steering) to provide steering assistance according to speed and user input.

The Can-Am Spyder has two different transmission options. There is the Sequential Manual, which has a traditional 6-speed manual transmission with reverse (SM6). The other option is the Sequential Electronic, which is a 6-speed semi-automatic transmission with reverse (SE6). Up until 2016 some models featured a 5-speed transmission.

The Can-Am Ryker features a CVT transmission with no use of clutch or shifting required.

Can-Am On-Road models are sold at BRP dealerships across the globe.

Authorized Can-Am On-Road dealers are the best source for service on your vehicle. You can use the online dealer locator to find your nearest dealer.

Check your operator’s guide for the manufacturer recommended service intervals. You can also access digital versions of the operator’s guides here.

Your authorized Can-Am On-Road dealer is the first line in answering technical questions. If you’ve already contacted your dealer and they were not able to provide a satisfactory response to your question, you can contact BRP directly and we’ll find the answer for you.

You can access digital versions of the operator’s guides here. In addition, a hardcopy version can be purchased from an authorized Can-Am On-Road dealer.

Your first step should be to raise your concern to the service manager of your dealership. If you are still not satisfied with any aspect of the service performed on your vehicle, you can then contact our customer service.

Please consult the "Storage" section of your operator's guide for information on properly storing your vehicle during the off-season.

Your first step would be to take your product to an authorized Can-Am On-Road dealer for diagnosis. The technician can help determine if the repair will be covered under warranty.

Yes, the warranty always follows the vehicle.

Yes, any authorized Can-Am On-Road dealer should be able to assist you with factory warranty work.

If your Can-Am On-Road model is under a factory warranty, you are also covered by a roadside assistance program, valid from the date of delivery of the vehicle. It is developed in cooperation with Allianz Global Assistance and provides you with: Quick payment, European-wide comprehensive coverage, Local and International Emergency numbers, Premium roadside assistance program covering both breakdown and accident.

As soon as your Can-Am On-road vehicle is registered by your dealer, you will receive within 6-8 weeks your Can-Am Roadside Assistance card by post. Even if you haven't received this card, your roadside assistance program will be valid as soon as you have picked up your new Can-Am On-Road vehicle at your authorized BRP dealer.

If a part failure is not deemed to be caused by a manufacturer defect, it is possible that the repair would not be covered under warranty.

You can send us a proof of purchase or of ownership (such as a bill of sale), the mileage or hours on the vehicle, and your complete mailing address and phone number Contact us.

You can obtain Can-Am 3-wheel parts and accessories from your dealer, or using our online store. You can access the Can-Am On-Road parts catalog here.

Please get in touch with the Parts Department of the dealership where you purchased the part or accessory.

Discuss your concern directly with the parts manager at your dealership. If the concern is still not resolved to your satisfaction, please contact us.

United Kingdom and Ireland:

You can ride a Can-Am On-Road product with a car licence, but you need to be at least 21 years of age.

 

France:

You can ride a Can-Am On-Road product with a car licence (B) plus an official 7-hour compulsory training (through a driving school). (Decree 2010-1390 of 12 November 2010).

 

Belgium:

You can ridea Can-Am On-Road product with a car licence (B), if you have gained your driving licence before 1 May 2013.

For all new driving licences gained in Belgium after 1 May 2013, you need one of the following licences to ride a Can-Am On-Road product:

• Motorcycle (A) license.
• Car (B) license + 4-hour training (through a driving school). Minimum age is 21 years.

 

Netherlands:

You can ride a Can-Am On-Road product with a car licence (B), if you have gained your driving licence before 19 January 2013.

For all new driving licences gained in the Netherlands after 19 January 2013, you need an A (motorcycle) license to ride a Can-Am On-Road product and you need to be at least 22 years of age.

 

Luxembourg:

You can ridea Can-Am On-Road product with a car licence (B), if you have gained your driving licence before 19 January 2013.

For all new driving licences gained in Luxembourg after 19 January 2013 an A (motorcycle) license will be required to ride a Can-Am On-Road product.

 

Germany:
You can ride a Can-Am On-Road product with a car licence (B), if you have gained your driving licence before 19 January 2013.

For all new driving licences gained in Germany after 19 January 2013, you need an A (motorcycle) license to ride a Can-Am On-Road product and you need to be at least 21 years of age.

 

Austria:
You can ride a Can-Am On-Road product with a car licence (B), if you have gained your driving licence before 19 January 2013.

For all new driving licences gained in Austria after 19 January 2013, you need to be at least 21 years of age.

 

Spain:
You can ride a Can-Am On-Road product with a car licence (B), if you have gained your driving licence before 19 January 2013.

For all new driving licences gained in Spain after 19 January 2013, you need to be at least 21 years of age.

 

Italy:
You can ride a Can-Am On-Road product with a car licence (B), if you have gained your driving licence before 19 January 2013.

For all new driving licences gained in Italy after 19 January 2013, you need to be at least 21 years of age.

 

Switzerland:
You can ride a Can-Am On-Road product with a car licence.

 

For all other countries, please check your local authorities to confirm which licence you need to obtain to ride a Can-Am On-Road product.

The maintenance of a Can-Am Spyder is comparable of that of a motorcycle. Depending on the engine and kilometers you ride per year, you will need to visit your authorized BRP dealer. Proper maintenance and by using BRP maintenance products, will ensure that you are taking care of your vehicle and enjoying your time to ride.

BRP's commitment to quality means that every Spyder is engineered to the highest standards of reliability. Nevertheless, lack of proper maintenance can cause even the best components to fail. Therefore, BRP recommends having your Spyder unit serviced by an authorized BRP dealer.

 

Maintenance schedule for 998cc Rotax engine (Spyder RS and ST)

Break-in inspection:                   after 1000 km

Oil Change:                              every  7500 km

Valves adjustment:                    after 23.000 km

Transmission filter:                    after 7400 km

Engine coolant and spark plugs:  after 22.500 km

 

Maintenance schedule for 1330cc Rotax engine (Spyder RT and F3)

Break-in inspection:                  after 5000 km

Oil Change:                             every 15.000 km

Valves adjustment:                    no longer required

Transmission filter:                    after 45.000 km

Engine coolant and spark plugs:  after 45.000 km

The costs of getting your Can-Am On-Road product insured will differ from country to country and will be determined by the choice of insurance company and will be based on your age, county of residence, driving record, credit history, and other factors. They will also consider where you will be riding it, and how often it will be on the road. To give you an idea of the costs, you can find below the average costs of an insurance in France/Germany, based on: 

Normal usage of the unit with drivers with a valid Car or Motorcycle licence (older than 25 years old), without any accidents in the last 3 years

• Full comprehensive insurance: between 900 - 1200 EUR (yearly)
• Liability and collision insurance: 650 -850 EUR (yearly)
• Basic Liability coverage: 350 -500 EUR (yearly)

Each new Can-Am On-Road product comes with 2 years limited factory warranty, from the date of delivery to the first retail consumer or the date the product is first put into use, whichever occurs first for the following periods:

1. For private, recreational use: 24 consecutive months*
2. For commercial use: 12 consecutive months*
3. For the battery and the tires:  6 consecutive months*

All genuine parts and accessories installed on the Can-Am On-Road product by an authorized dealer at the time of delivery carry the same warranty as that of the Spyder.

 

* Please read the Spyder Operator's Guide for exclusions and not warranted items under this policy. The repair or replacement of parts or the performance of service under this warranty does not extend the life of this warranty beyond its original expiration date. Note that the duration and any other modalities of the warranty coverage are subject to the applicable national or local legislation in the customer's country.

With the Can-Am Roadside Assistance you can focus on riding with a total peace of mind! This two-year roadside assistance program, valid from the date of delivery of the vehicle, is developed in cooperation with Allianz Global Assistance and provides you:

• Quick payment
• European-wide comprehensive coverage
• Local and International Emergency numbers
• Premium roadside assistance program covering both breakdown and accident.

As soon as your Can-Am On-Road product is registered by your dealer, you will receive within 4 to 6 weeks your Can-Am Roadside Assistance card by post. As soon as you have picked up your new Can-Am On-Road model at your authorized BRP dealer, your roadside assistance program will be valid.

The best way to store your 3 wheel motorcycle is in a closed garage to keep the unit dry and cool, protected from bad weather, humidity and UV light. You might be able to keep your 3 wheel motorcycle stored in a shed or under a port which is the next best thing to storing it in your garage. But if you are not able to have either of these, just make sure you store your 3 wheel motorcycle under a well-equipped cover to avoid dust build up and avoid the affects from the harsh elements such as the sun or rain.

At your authorized BRP dealer you can find several covers, specifically designed to store your Spyder F3, RS, ST or RT. You can choose from outside and inside storage covers, but also lighter travel covers which are easy to take along on a nice ride.

If the vehicle will not be ridden for at least 4 months, such as during winter, proper storage is necessary to keep the vehicle in good condition. BRP recommends you have your authorized BRP dealer fully prepare your vehicle for storage. After a storage period, your vehicle must be prepared and inspected.

Riding three-wheeled, open-air vehicles like a Can-Am On-Road product requires the same protective gear as motorcycling. Even though the vehicle is more stable at low speeds.

 

Helmet

Helmet requirements are the same as standard motorcycles and vary by location. While helmet laws aren’t universal, BRP recommends everybody wear a helmet while riding a Can-Am On-Road product. In Europe you will need an ECE-approved helmet to protect against head injuries in the event of a crash and to reduce the severity of such injuries. A helmet will also offer shelter from wind noise and turbulence and protect against debris, stones and insects. Full face helmets provide better protection than open face helmets.

An improperly fitted helmet will not do its job and may prove to be very uncomfortable when you are riding. Take the time to fit your helmet properly. Try on several helmets and in various sizes. Do not purchase a used helmet. A helmet should fit snugly, not tightly.

Please note that in France all motorcycle helmets must have retro-reflective elements attached.

 

Eye Protection

Eye protection not only keeps wind from making tears streak down your face, they also keep all manner of debris and bugs from flying into your eyes. Visors in helmets offer built-in eye protection, but some riders prefer to wear separate eye protection so they can enjoy a tinted field of vision that's removable when the sun drops.

 

Jackets

To protect your upper body and arms, we recommend wearing proper riding gear, made of sturdy material. Properly designed gear will not only protect the rider in the event of a crash, but will also keep a rider comfortable in most weather conditions. A wide variety of jackets are available, offering many options when it comes to upper body protection; from technical gear to ventilated summer wear to rain gear. Go to your authorized BRP dealer to find out more about Can-Am clothing; not only to protect yourself but also to ride in style!

 

Gloves

All riders should wear gloves when riding, protecting the palms, knuckles, and fingers from wind, sun, heat, cold and flying objects. Gloves provide for an excellent grip of the controls, even if a rider’s hands are sweating, or in the rain.  Gloves should be full-fingered and can be made of leather or a synthetic material.  A wide variety of gloves are available, depending on your riding style and weather conditions. Choose your favorite glove type at your authorized BRP dealer.

 

Pants

Specially designed riding pants are also recommended, especially when going out for longer rides with your 3 wheel motorcycle. If you prefer riding in normal pants, make sure you always wear long pants, made of sturdy material. Pant styles range from touring and dual purpose to sport and casual. There are plenty of other more casual options, check your authorized BRP dealer.

 

Boots

Always wear closed sturdy shoes or boots, preferably over-the-ankle. Footwear with low heels and non-slip soles are also preferred. A well-designed boot helps a rider comfortable operate the foot controls as well as keeping the feet on the footrests.

 

Hearing protection

Hearing protection is recommended, as long-term exposure to wind and motor noise when riding can cause permanent hearing loss. Properly worn hearing protective devices such as earplugs can help prevent hearing loss. Check local laws before using any hearing protective devices.