Engine Output Shaft Can Break - Potential Loss of Drive Power

1/22/2025

Engine Output Shaft Can Break - Potential Loss of Drive Power

National Highway Traffic Safety Administration Campaign ID Number 24V728

Dear Can-Am® Vehicle Owner,

This notice is an update of a previous notice issued in October 2024. The corrective action is now available

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BRP has decided that a defect related to motor vehicle safety exists in the following vehicles. As a result, BRP is conducting a safety recall.

Our records show that you own a potentially affected vehicle.

What is the potential problem?

The output shaft installed on affected vehicles may be exposed to stress concentration that could cause fatigue failure. The output shaft may break, resulting in a loss of drive power while driving. This can increase the risk of a crash.

Which models are involved?

Certain 2017 to 2019 Can-Am Spyder RT and F3 vehicles

What will BRP do?

BRP will replace at no charge to you (parts and labor) the output shaft of the vehicles if your vehicle is below a specific mileage threshold.

What should YOU do?

If a replacement is NOT required:

● Contact BRP at the number below. We will provide you with instructions to send us a picture of your odometer. This will allow us to properly update the vehicle’s file.

● You can also refer to your dealer, if you prefer.

Indicative - will vary according to models

If a replacement is required :

● Schedule an appointment with any authorized BRP Can-Am dealer to have the repair performed on your vehicle. To find a dealer, see the end of this letter.

● Parts will be released progressively starting at the end of January, upon availability, to ensure an even distribution across the network.

● The repair takes approximately 8 hours. Your dealer will inform you how long your vehicle will need to stay in the shop.

In the case of a loss of drive power, you will maintain steering and braking (including the Anti-Lock Braking System (ABS)), but you will not be able to maintain your speed. You will not have all the functionalities of the Vehicle Stability System (VSS).

If you leased this vehicle:

● Send a copy of this letter to the lessee within ten working days after the day you received this letter.

● Do the same with any future letters about this safety recall.

What to do if you feel you have received this notice by mistake?

This notice was mailed to you according to the most current information we have available.

If you know the current owner or operator, please forward this letter to them.

If there has been a change of ownership or you have a change of address, please notify BRP so we can update our records accordingly.

What to do if repairs were performed prior to recall?

If you have already paid to have your vehicle repaired for this issue, please contact BRP Customer Service. Our team will evaluate if you are eligible for a reimbursement of the repair costs. Your vehicle will still need to have the safety recall performed.

Can we assist you further?

If after contacting your dealer and the BRP Customer Services Department, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153) or go to http://www.safercar.gov.

Your safety and continued satisfaction with our products are a priority for us. We apologize for any inconvenience this may cause you and remain committed to facilitating the process as much as we can.

Thank you for your immediate attention to this notice.

Sincerely,

BRP Customer Services Department

If you have questions or need assistance, or to find the nearest authorized BRP dealer:

• Visit www.brp.com

• Or call: 1-888-272-9222

8:00 AM to 8:00 PM Eastern time 7 days a week.