Engine Output Shaft Can Break - Potential Loss of Drive Power
Dear Can-Am® Vehicle Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BRP has decided that a defect which relates to motor vehicle safety exists in certain 2017-2019 Can-Am Spyder RT and F3 vehicles. As a result, BRP is conducting a safety recall.
Our records show that you own a potentially affected vehicle.
What is the potential problem?
The output shaft installed on affected vehicles may be exposed to stress concentration that could cause fatigue failure. Over time, the output shaft may break, resulting in a loss of drive power while driving. This can increase the risk of a crash.
Which models are involved?
Certain 2017 to 2019 Can-Am Spyder RT and F3 vehicles
What will BRP do?
The corrective actions for this recall are under development and are NOT yet available.
BRP will offer the corrective actions free of charge.
BRP will send you a second letter to inform you of the corrective actions before January 31, 2025.
What should YOU do?
In the case of a loss of drive power, you will maintain steering and braking (including the Anti-Lock Braking System (ABS)), but you will not be able to maintain your speed. You will not have all the functionalities of the Vehicle Stability System (VSS).
If you leased this vehicle:
● Send a copy of this letter to the lessee within ten working days after the day you received this letter.
Do the same with any future letters about this safety recall.
What to do if you feel you have received this notice by mistake?
This notice was mailed to you according to the most current information we have available.
If you know the current owner or operator, please forward this letter to them.
If there has been a change of ownership or you have a change of address, please notify BRP so we can update our records accordingly.
What to do if repairs were performed prior to recall?
If you have already paid to have your vehicle repaired for this issue, please contact BRP Customer Service. Our team will evaluate if you are eligible for a reimbursement of the repair costs. Your vehicle will still need to have the safety recall performed.
Can we assist you further?
If after contacting your dealer and the BRP Customer Services Department, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153) or go to http://www.safercar.gov. The National Highway Traffic Safety Administration Campaign ID Number for this recall is 24V728.
Your safety and continued satisfaction with our products are a priority for us. We apologize for any inconvenience this may cause you and remain committed to facilitating the process as much as we can.
Thank you for your immediate attention to this notice.
Sincerely,
BRP Customer Services Department
If you have questions or need assistance, or to find the nearest authorized BRP dealer:
• Visit www.brp.com
• Or call: 1-888-272-9222
8:00 AM to 8:00 PM Eastern time 7 days a week.
