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SE5 Clutch sticking engaged

SE5 Clutch Sticking Engaged

Dear Can-AmTM

 

MY2010 Spyder Roadster Owner,

 

This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act, the Canada Motor Vehicle Safety Act and other applicable laws. Bombardier Recreational Products Inc. and BRP US Inc. (“BRP“) have decided that a defect exists on certain Can-Am Spyder Roadster RS SE5 and RT SE5 models and are conducting a voluntary safety recall.

What is the potential problem?

When bringing a vehicle equipped with the SE5 semi-automatic transmission to a full stop, the clutch may remain engaged stalling the engine. Once the engine is stalled, it could be impossible to re-start and the rear wheel could be blocked. If this happens, it may be impracticable to push the vehicle off the roadway increasing the risk of a crash possibly resulting in injury or death.

What should you do?

Call an authorized BRP Can-Am Spyder Roadster dealer and make an appointment to have your vehicle repaired. We will update the centrifugal clutch assembly with new components. The dealer will perform this work at no charge to you. What to do if you feel this notice is an error?

This notice was mailed to you according to the most current information we have available. If you no longer own this vehicle or some information in this notice is incorrect, please contact BRP at your earliest convenience.

For US residents only

If you believe that the dealer or BRP has failed or is unable to remedy the defect within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E. Washington, D.C. 20590, or call the toll free Auto Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to http://www.safecar.gov.

For Canadian residents only

If you believe that the notification or correction is inadequate, that the manufacturer fails to correct the situation in accordance with the notification or it fails or is unable to correct the situation within 60 days, you may submit a complaint to the Road Safety and Motor Vehicle Regulation Directorate of

Transport Canada at 1-800-333-0510.

If you have questions, need assistance, or to find the nearest authorized BRP Can-Am Spyder

Roadster dealer:

• Visit www.can-am.brp.com

• In the US and Canada: 1-888-638-5397, 8:00 to 18:00 Eastern time

We apologize for any inconvenience this may cause you. Thank you for your immediate attention to this matter.

Sincerely,

After-Sales Service Department,

Bombardier Recreational Products Inc.