Frequently Asked Questions
Please contact the dealership you purchased the part or accessory from, they’ll gladly assist you! If you purchased a part or accessory from our online store, you can contact our fulfillment partner KIBO at 877-412-7467.
If you have any concerns about a part or backordered part, please contact your dealership's Parts department directly. If needed, they can always contact BRP's dealer support for further assistance.
Yes, if you order parts/accessories from our online store, they will be shipped directly to you. However, BRP cannot drop ship to riders, so if you're ordering parts for repair through your dealer, you'll need to discuss available options with them. They'll be happy to help!
Feel free to contact your dealer, they should be able to verify all promotions and discuss specifics with you. If you still require assistance, you can always contact Can-Am Customer Service and we’ll be more than glad to help!
You can always speak with your dealership about the new promotion. They can verify eligibility and contact Can-Am directly to inquire further.
Since BRP cannot support import/export, we strongly recommend you purchase in the country of intended use. Safety and environmental requirements are different from region to region, and warranty is only valid in the country of purchase. So, if you intend to import/export a BRP product, please contact a customs broker for required documentation and instructions.
Please get in touch with your dealership – they'll be the first to know when your new Spyder or Ryker will be delivered. Once they receive it, they'll be able to set up a time for you to come pick it up!