July 11th, 2016
Re: Coast-to-Coast Accessory Passenger Seat does not activate pillion switch
Dear Can-Am On-Road® Dealer / Distributor,
This notice is sent to you in accordance with the requirements of the National Traffic Motor Vehicle and Canada Motor Vehicle Safety Acts. BRP has decided that a defect which relates to motor vehicle safety exists on some Can-Am Spyder Coast-to-Coast accessory passenger seat bases P/N 708 001 833 included in P/N kit 219 400 602 for Can-Am Spyder F3 series and is conducting a safety recall.
What is the potential problem?
The pillion switch is not activated when a passenger is on the seat. This situation may result in a loss of control and possibly cause injuries or even death.
What will BRP do?
BRP is posting this notice and attached Safety Campaign Bulletin on its BOSSWeb dealer web site (www.bossweb.com) and will display safety recall information on its public web site (www.can-am.brp.com).
What should customers do?
What should you do?
What to do if you feel this notice is an error?
This notice was mailed to you according to the most current information we have available. If you no longer own this vehicle or some information in this notice is incorrect, please contact BRP at your earliest convenience.
If you have questions or need assistance, or to find the nearest authorized BRP Can-Am On-Road dealer:
Eastern time Monday to Friday from 10:00 AM to 5:00 PM
Your continued satisfaction with your Can-Am On-Road is important to us. Please understand that we have taken this action in the interest of your safety and your unit proper operation. We apologize for any inconvenience this may cause you.
Thank you for your immediate attention to this matter.
After-Sales Service Department